Privacy Policy

Your Privacy Matters to Us

At ButterflyEvents, we value the trust you place in us and are committed to ensuring that your personal information is handled responsibly, securely, and transparently. This dedication is in accordance with best practices and applicable data protection laws in India.

We want to provide you with a seamless shopping and gifting experience and to respect your privacy and interaction with our services. Therefore, we adhere to robust privacy practices to protect your data while enhancing your experience with ButterflyEvents.

Who We Are

ButterflyEvents is operated by M/s ButterflyEvents, a reputable entity registered with the Government of India (Reference Number: 087 - 451 of 2005-2006). We specialize in offering a wide range of gifting services that make life special & cherished for you and your loved ones.

What This Policy Entails

This Privacy Policy outlines the types of personal information we collect from you, how we use and share this data, and the steps we take to protect it. Throughout this document:

- “You,” “your,” or “User” refers to ButterflyEvents users.
- “Data” refers to any individual accessing or using our services, including customers and visitors.

This policy serves as a guide to help you make informed decisions about sharing your personal data with us. It reflects our continuous efforts to provide a secure, trustworthy experience whenever you interact with ButterflyEvents.

Information We Collect

ButterflyEvents collects different types of data to support and enhance our services. This information is gathered directly from you or through automated means when you engage with our website or app.

a) Information You Provide Directly

When you place an order, register, or communicate with us, you may share:

• Personal Details: such as your name, phone number, and delivery address.
• Payment Information: including payment methods and card details.
• Communication Records: such as email or chat history with customer support.

b) Information Collected Automatically

When you browse ButterflyEvents, we may gather:

• Device and Technical Details: browser type, OS, screen resolution, and IP address.
• Usage Information: pages viewed, time spent on pages, navigation patterns.
• Cookies and Tracking Technologies: to understand your preferences and enhance your experience.

Purposes of Collecting Your Information

We use your personal information to enhance your experience and maintain the security of our platform. Specifically, we use your data for the following objectives:

1) Order Processing and Delivery

• To process and confirm your orders, deliver selected products efficiently.
• To communicate with you regarding order status and address issues.

2) User Authentication and Security

• To verify your identity, prevent fraud, and enhance security.

3) Customer Support and Communication

• To resolve complaints, answer inquiries, and improve customer effort.
• To share important updates, offers, or confirmations.

4) Marketing and Personalization

• To inform you about promotions and send tailored communications (only if you have opted-in).

5) Service Enhancements

• To monitor how you use our website, enabling us to refine the user experience, introduce new features, and boost platform performance.

Disclosure and Sharing of Your Information

We share your personal information only when necessary to facilitate services or comply with legal mandates. Here’s how and why your data may be disclosed:

Third-Party Service Providers

• Partners, contractors, and vendors that assist us with delivery, payment gateways, and other backend services.

Legal Obligations and Compliance

• When required by law, court order, or legal process, we may disclose your data.

Consent for Extended Data Sharing

• With your explicit consent, we may share data beyond the described uses.

Marketing Communications

By creating and using this platform or providing your information, you acknowledge and agree to this Privacy Policy. Your personal data may be shared with trusted third parties or services marketing on the brand’s behalf, only with your permission.

Cookies and Tracking Technologies

ButterflyEvents uses cookies and tracking technologies to collect data. These technologies help us remember your preferences, actions, and browsing history. You can manage your cookie preferences through your browser settings.